I had a pleasant stay at Hotel Sagar Plaza City Centre. The rooms were clean and spacious, although I noticed a bit of a pungent odor. The location was excellent, convenient for shopping and close to the railway station. The highlight was definitely the staff's excellent service, always attentive and friendly.
Rooms
8.0
The room was spacious and clean, but there was a slight odor that was off-putting.
Service
10.0
The staff were incredibly proactive and helpful, constantly welcoming me with smiles and willing to assist with requests.
Location
9.0
The hotel's location is great, very close to the railway station and commercial areas, making it convenient for shopping.
Dining
8.0
I enjoyed the food at the in-house restaurant, especially the buffet; there were many tasty options available.
Facilities
8.0
The facilities included 24-hour room service and a bar, which added convenience during my stay.
Evelyn
United States of America,
January
2025
6.4/10
I had a wonderful stay at Hotel Sagar Plaza City Centre. The location was fantastic, right next to SGS Mall, making shopping convenient. The staff were generally polite and helpful, though I found the room to be a bit on the colder side with a noisy air conditioning unit. Overall, it was a solid experience! 😊
Rooms
6.0
The rooms were very small, and I found them to be too cold for my comfort. The air conditioning unit was quite noisy, which was a bit disruptive.
Service
7.0
The hotel staff were mostly helpful and polite, creating a welcoming atmosphere. However, I was disappointed that I couldn't get a second room key even though there were two of us in the room.
Location
9.0
The hotel’s location is its strongest feature, conveniently located next to SGS Mall and MG Road. It's perfect for those looking to explore the area and go shopping.
Dining
7.0
While the food was tasty with a nice variety, I felt that the dining options could improve in terms of selection, especially for longer stays.
Facilities
7.0
The facilities were decent, with services like room service and laundry available. However, I did not utilize them fully during my stay.
John
United States of America,
January
2025
6.0/10
My stay at Hotel Sagar Plaza City Centre was quite satisfactory. its location in core Pune made it convenient for my needs. The cleanliness and spaciousness of the room were definite highlights, though I did wish for a bit more attention to pillow supply. Overall, it's a solid choice for business travelers like me.
Rooms
8.0
The room was spacious and clean, with a big cupboard and a mini fridge. though I found only one pillow per person insufficient. The bathroom was also well-maintained.
Service
7.0
Room service was a bit slow, taking over 15 minutes for a bottle of water, but billing was efficient. The staff were generally helpful and polite.
Location
9.0
The hotel's location is a major advantage. it’s close to Pune station and only about 20-30 minutes from the airport, making travel easy.
Dining
7.0
Dining options were reasonable, with breakfast starting at @ Rs 399 + tax, offering around 20 selections. However, the restaurant's decor seemed a little mismatched with the hotel's overall ambiance.
Facilities
8.0
The hotel offers various facilities including 24-hour room service and paid airport shuttles. though I did notice the lifts felt a bit cramped.
Frances
United States of America,
December
2024
6.8/10
My stay at Hotel Sagar Plaza was a mixed experience. The location is fantastic, just a stone's throw from the railway station and surrounded by plenty of dining options. The breakfast was decent and tasty, although the overall ambiance felt a bit dated and could use maintenance. While the staff was generally helpful, I found the initial reception experience to be less welcoming than I expected.
Rooms
6.0
The room was comfortable but felt quite dated with old furniture and carpets. The bed and pillows were good for a decent night's sleep.
Service
7.0
The staff was generally pleasant, although there were hiccups such as not allowing a second room key initially. However, they were very accommodating once I raised the issue.
Location
8.0
I loved the location, as it was very close to Pune's railway station and MG Road, which made exploring the area very convenient.
Dining
8.0
The dining experience at Tangerine was enjoyable, with a decent spread (over 25 options) at reasonable prices. I particularly liked the Chicken Kalwan and the dessert options were good.
Facilities
6.0
Facilities like room service and dry cleaning were helpful, but the overall maintenance of the hotel could be improved.
William
United States of America,
November
2024
7.2/10
I had a decent stay at Hotel Sagar Plaza City Centre. The room was spacious and clean, though the air conditioning was noisy and not very comfortable. The dining options were reasonable, but the food could definitely improve in both variety and quality. Overall, it was a mixed experience, but I appreciated the staff’s hospitality.
Rooms
6.0
The rooms are huge and clean, but the noisy air conditioning unit was a downside. Despite being an older hotel, the refurbishment was evident.
Service
7.0
Most of the staff were friendly and hospitable, but I had a few instances of rudeness that impacted my experience. Overall, the service was prompt and caring.
Location
8.0
The hotel is centrally located with good access to Pune station and other areas. This made traveling around really convenient.
Dining
6.0
The dining experience had a decent variety, especially with the buffet, but the food quality could use some improvement. I found some dishes quite tasty, while others were underwhelming.
Facilities
7.0
The hotel offers solid facilities like 24-hour room service and laundry, but I didn’t get to explore everything thoroughly.
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